Frequently asked questions

What is this website?

An independent editorial guide to online casinos. We are neither a gaming operator nor a payment provider: we take no deposits and hold no accounts. What you find here is research, comparison and explanation.

How do you select and evaluate the casinos?

By criteria we can check: which licence an operator holds and where it is registered, what the bonus terms actually say, how long a withdrawal takes, which providers supply the games, and what support is available. An operator we cannot verify is not listed.

How does this site make money?

Through affiliate links. When a reader registers with an operator through one of our links and makes a deposit, we may receive a commission. It costs the reader nothing and it does not decide the order of the list: the criteria above do.

Is the bonus and promotion information always current?

Offers change often. The figures shown are the ones each operator has published; check the terms on the operator's own site before accepting anything, because that page is the one that binds.

Who may play, and where can I get help?

You must be of legal age and resident in a country where the operator accepts players. If gambling has stopped being entertainment, the national helpline and self-exclusion register named on our responsible-gambling page are the places to start.

How do I report an error or reach you?

Corrections are welcome and are the fastest way this guide improves. Write to the contact page with the page and what is wrong, and we will check it.

Are there unlicensed casinos in Barcelona?

The DGOJ licence is national, not municipal. An unlicensed casino is not authorised in Barcelona or anywhere else in Spain; playing from there carries the same protection risks as in any other city.

Does online gambling regulation change depending on the city?

For online gambling, authorisation depends on the DGOJ at a state level. An operator without this licence is not authorised in any city or autonomous community.

Can I play from Valencia at an unlicensed casino?

The website is usually accessible from Valencia as from anywhere else, but since it lacks a DGOJ licence, you are not covered by Spanish player protection (RGIAJ self-exclusion, complaints). 18+.

Does my city affect bonuses or payments?

No. Bonus terms, limits, and payment methods are set by each operator; they do not depend on whether you play from Valencia or Sevilla. Always review the conditions published by the operator.